• Child under 3 years: Free of Charge.
• Child 3-9 years: 50 % Charged
• 9 Years and up: Charged as Adult

From our given pickup area point

See Availability

PickUp Time Start : 08:30| PickUp Time End: 08:30 | Booking Cutoff : 24

Confirmation Policy

• You will receive confirmation of your booking's availability within 1 minute of booking. Most bookings are auto-confirmed, and a voucher will be sent to your email.
• Auto Pre-Paid Booking: Automatically confirmed when payment is made via our payment gateway system.
• Partial Payment: Bookings with partial payment are non-refundable and confirmed automatically.
• Pay Later Booking: Not confirmed unless you provide your room number and hotel check-in details.
• For join tours, pick-up time and guide details will be confirmed by our Customer Service Representative at least 12 hours before the tour date.
• For private tours, pick-up points are already specified in the itinerary.
• If you do not receive an email, check your spam folder or contact us at rsvn@sunleisrueworld.com with your booking confirmation number. Please provide your room number and local contact number, if available.

Additional Information

• Tours are available almost every day. In case of urgency or cancellation, we will notify you at least 12 hours in advance. Rescheduling or refunds will be arranged if necessary.
• Tours are conducted in English. For private tours, additional languages such as Chinese, Japanese, and Korean are available upon request. Please specify your preferred language when booking.
• Be ready at the hotel lobby 15 minutes before the specified pick-up time. Late arrivals may result in reallocation to a later time, if available, or cancellation with a 100% charge. Drivers may be delayed by 15-45 minutes due to traffic or unforeseen circumstances.
• You do not need a printed voucher. A mobile voucher or booking confirmation shown to the guide is sufficient.
• Activity schedules may be affected by weather, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel bookings due to bad weather or natural disasters.

For Foreign Nationals

• Must register on the Thailand Pass system.
• Required documents for Thailand Pass:
• Passport
• Certificate of vaccination or RT-PCR/Professional ATK COVID-19 test result issued within 72 hours before departure (for unvaccinated or partially vaccinated travellers).
• Proof of medical treatment coverage with a minimum of $10,000 USD.
• Thailand Pass QR Code will be issued within 1-2 hours.
• Airlines and Disease Control Officers will check all documents upon arrival.

• No this is a direct ticket

• Child under 3 years: Free of Charge.
• Child 3-9 years: 50 % Charged
• 9 Years and up: Charged as Adult